Now they finally get it! Of course this is after I had to figure out the darn thing myself when the SP1 installation wreaked havoc on my Word 2007 and the ability to use the mouse. The news from C-Net this morning that from now until March 18, 2009, Vista users who encounter problems after their SP1 installation will be able to contact Microsoft to receive help via email, chat or phone (provided they are part of a subscription service), see below…
There are three options available under the free support plan for U.S. users: e-mail support, which will be answered within one business day; online chat, which has a current waiting time of around 40 minutes; and call, available only for users who have a software-assurance agreement, professional contract, TechNet subscription, or MSDN subscription, or for those who come under the Microsoft Partner Program.
You can view the Vista blog here. I made the leap from 2000 to Vista and never used XP. I was getting to thinking, however, that those who used XP and still have the disks and now have Vista, should perhaps look into setting up their PC as a dual boot. That way programs that are not Vista friendly can still be used.I wish you all luck!I’m off to figure out how to get the Hibernation mode restored.
